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Commitment to Privacy
Design Elements is concerned about your privacy and the security of your personal data. We have made a strong effort to ensure that your personal information is safeguarded. This notice explains our online information practices and the choices you can make about how your information is collected and used. It discloses the privacy guidelines for Design Elements, Ltd. website: www.DesignElementsHome.com. This notice is available on our homepage and on pages where personally identifiable information is requested.
Collected Information
In a few areas on our Web site, we ask you to provide information that will enable us to enhance your site visit or to follow up with you after your visit. It is optional for you to participate.
We receive information from you when you:
Place an order
Subscribe to regularly scheduled e-mails
Sign up for one of our services
Participate in a sweepstakes or other promotional offer
Provide feedback in an e-mail
We may ask for your name, e-mail address, phone number, address, age, type of business, customer number, credit card number and expiration date. We may also request personal preference information that is needed to register or subscribe you to services or offers, or make product recommendations.
Use of Information
Information about our customers is an important part of our business, and we do not sell it to others.
Name, address, phone number, customer number, and credit card information are used to ship and bill orders and for future marketing purposes. In addition, phone number and customer number are used in case there is a problem with your order and customer service needs to contact you. Personal information allows our websites to make product recommendations to you. If you provide us with your e-mail address, you may receive periodic e-mail promotions and special offers.
We also gather data on visitor's movements through our sites. This information is used to improve our service to you and to administer our websites. Data on visitors' home servers is aggregated for internal review. The aggregate information on what pages are visited is used to improve the site content and also for error tracking purposes related to the functioning of the site. Individually identifiable e-mail addresses are not captured or stored for future use, unless you choose to communicate with Design Elements, Ltd. by posting a message to www.DesignElementsHome.com.
In any communication, be sure to include your name, mailing address, and customer account number (where applicable).
Persons who communicate with Design Elements, Ltd. and therefore supply Design Elements, Ltd. with an e-mail address may receive future communications from us by e-mail. You can unsubscribe at any time by e-mailing your request to customerservice@designelementshome.com. Simply state, "Do not email" in the body of the message. Finally, please note that we also offer links to other third party sites and services. Be aware that these outside parties operate under their own privacy and security policies, and Design Elements, Ltd. has no responsibility or liability for these independent policies or actions. All internal/external Design Elements, Ltd. parties, such as employees, agents, and contractors are similarly bound by these privacy and security policies.
E–Mail
If you provide Design Elements with your e–mail address, you may receive e–mails from us. If you do not want to receive marketing or promotional e–mails from Design Elements, please click here. You may still receive e–mails from us if you have requested them through one of our site services such as Personal Shopper, Price Quote or Product Specialist.
Third Party Policy
Third Party Marketing is defined as a company that has no direct relationship with Design Elements, Ltd. customers. Third parties will not contact you as a result of your subscribing to our e-mail newsletter and promotions lists except through advertisements within the newsletters themselves.
Commitment to Data Security
Design Elements, Ltd. is committed to the security of information collected on our sites. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Electronic Security
Private account information is located behind a firewall; it is not directly connected to the Internet. Information behind the firewall on the customer server is not available to unauthorized computers. The firewall is a recognized industry standard.
Cookies
At Design Elements, Ltd., we may use cookies to help us provide you with a fast, convenient shopping experience at our online store. A cookie is a data element a website sends to your browser. It is stored on your computer hard drive and tells a website that a previous visitor has returned. It doesn't automatically give personal information about you, like your e-mail address or name.
If you want to give us personal information through registration, then a cookie will help us deliver content based on your interests and preferences. Cookies also help us monitor whether our websites are functioning properly and to perform site traffic analysis.
Contact Us
For additional information about our privacy policy and information maintained about you, please contact us at the following addresses. In any communication, be sure to include your name, mailing address, and customer account number.
E-mail: customerservice@designelementshome.com
Call: 610 437 3033
Fax: 610 437 3032
Mail: Design Elements, Ltd. 3055 West Tilghman Street
Allentown, PA 18104
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